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As well as this it is licensed by the top regulatory body, Malta Gaming Authority as well as being licensed in Antigua and Barbuda, which is approved by the UKGC.
As well as this, it is tested by third parties to make sure that it is totally fair and the games are completely random. So, you can always feel secure in the knowledge that your interests are being looked after by not only the casino, but also several top third-party companies.
As well as this, this site offers games from both Playtech and NetEnt, which shows that it is a casino that you can trust. These gaming providers are some of the biggest in the world and are renowned for only allowing their products to be used by safe, secure and trustworthy casinos.
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There are over games, of all different types and variations, available at Winner Casino with hundreds of slots, included some of the best-branded slots around from the gaming giants Playtech and NetEnt.
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This site has top quality games and top-quality technology. The Winner Casino online casino area is very impressive indeed. It offers a total of different video slots from Playtech and NetEnt.
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Here you can play around 11 live games such as Live 3 Card Brag, Live 7 Seat Baccarat, Live Roulette, Live Hi-Lo, Live Blackjack and Live Sic Bo.
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Disputed amount: 9, kr bonus money. Black points: 55 for this casino. The player's account was closed without any relevant reason.
After A-L requested a withdrawal, her request became a subject for a random investigation. Shortly after that, her account was closed and the deposit of SEK2, was returned to her.
The casino's response was that they have the right to close any account for any reason without explaining why. The casino never responded to the complaint and it would remain unresolved.
Disputed amount: 4, kr bonus money. Black points: 50 25 for this casino. After that, the casino locked her account and asked her to provide documents for the account verification, which she did right away.
Then they asked her to verify some information via a phone call where the representative asked her what was Louisa betting on when she played but she couldn't remember.
Her account remained closed and she was told that she would receive her deposit back but not her winnings. The complaint remained unresolved.
Black points: 47 23 for this casino. Player was accused of breaching casino's terms of someone else using his IP address.
Gabriel accepted a bonus and after he won NOK10,, he requested a withdrawal. He then received an email from the casino where they informed him that he breached a term of someone else using his IP address.
The player claimed that he was the only one who played from this IP but the casino said they had proofs of these accusations but couldn't share them with the mediator.
They also recommended the player to contact eCogra to help them resolve this matter. They said they would provide any details needed.
There's no further information on whether the player contacted them or not. Disputed amount: 10, kr bonus money.
Black points: 24 12 for this casino. Extremely complicated account verification process. At first, he sent a copy of his driving license, bank card and a letter from his mobile phone company to prove his address.
About twenty minutes later, he received an email that said he had to send the bank card copy again, with some numbers covered. Anthony did so right away and another 20 minutes later, his proof of address document was rejected so he sent them a letter from a credit card, the same letter he had used for many, many casinos to verify his address, but they rejected that one too.
The casino replied once more that he had to send them his ID and bank card again. After that, he sent them a document of his car insurance but after that, he received yet another email from the casino that said his documents were sent to their security department and their verification would take up to 72 hours.
Ever since then, Anthony hasn't received any more emails from the casino but was able to see that his documents were rejected.
This is a very complicated verification process that led to practically nowhere because the complaint remained unresolved. Complaints on related Guts Casino Same management.
Player complained that he was allowed to open an account in this casino despite the fact that he had self-excluded himself permanently in all casinos with the same group owner.
Player had made some deposits and lost and he demanded a refund. Casino replied that at the time when the player self-excluded himself the casino was owned by a different group and thus the delay in accounts verification after the acquisition.
The player complained about the slow responsiveness of the casino. No more update. Casino refused to return deposits. The player was self-excluded via Gamstop but he kept receiving emails with bonus offers from this casino.
But the casino confiscated the winnings and closed his account due to the self-exclusion. They never returned the player's deposits and he submitted the complaint to a higher authority.
There's no further information available ever since. Extremely long verification process. Player complained that after he won a large amount he was asked by the casino to send all kinds of identity-proving documents.
Additionally, he was asked to send another proof of address and was told to upload it via the website but as his account was suspended he was unable to do so so he sent it via email but the casino kept telling him to upload it via the website.
Then he was asked to send again a bank statement. He didn't understand what was wrong with the statement he had already provided recently but the casino wouldn't clarify this for him.
The player felt he was being mistreated. Casino support manager replied to him several times that his matter would be carefully investigated.
No more update since. The player's account was closed due to broken rules. Abyrvalg from Germany accidentally used VPN and the following day, their account had been closed.
The player was recommended to contact higher authority, a relevant regulatory body. There is no update on the case and it remains unresolved. Software glitch.
Player complained that while he had been playing a game and winning there was a malfunction that caused an unfair result.
Player reported this to the casino which was taking a very long time to reply. They replied they were waiting for the game provider to investigate on this.
Submit a complaint. Casino Winner Bonus Casino Winner Perfect reputation. This bonus does not have a maximum cashout limit. There may be other limits in place though, like a general win limit or withdrawal limit that applies to all players in this casino.
If you deposit using Neteller or Skrill , you will not be eligible to receive this bonus, or your winnings may be voided afterwards.
You will have to wager 1-times the sum of your bonus and deposit to clear the bonus and be able to withdraw your winnings.
If you break this rule, the casino may confiscate your winnings. Getting this bonus is LITTLE TIME-CONSUMING , Bonus expiration: 14 days According to our testers and feedback from other players that claimed this bonus, the process of getting this bonus is a bit time-consuming.
The bonus expires 14 days after being added to your account. New players only Terms apply, please gamble responsibly Game weighting and exclusions apply.
You need to pass ID verification to be eligible for this bonus. Romania 1. Access from France blocked, VPN forbidden. Casino Winner Perfect reputation.
You will have to wager times the bonus value to clear the bonus and be able to withdraw your winnings.
Getting this bonus is LITTLE TIME-CONSUMING , Bonus expiration: 30 days According to our testers and feedback from other players that claimed this bonus, the process of getting this bonus is a bit time-consuming.
The bonus expires 30 days after being added to your account. If you deposit using Skrill or Neteller , you will not be eligible to receive this bonus, or your winnings may be voided afterwards.
Getting this bonus is LITTLE TIME-CONSUMING , Bonus expiration: 90 days According to our testers and feedback from other players that claimed this bonus, the process of getting this bonus is a bit time-consuming.
The bonus expires 90 days after being added to your account. You then need to wager that amount times to convert it into real money.
Any winnings over this limit will be forfeited. You can only use 50 free spins daily. This means that it will take you 7 days to play all of your free spins.
You will have 7 days to play your free spins. Not Available -. Casino Winner Games. Casino Winner Game providers. All website languages.
Live Chat Language. Email Support Language. No Deposit Bonus. Not available. Deposit Bonus. Payment Methods. Game providers. Licensing Authority.
Interesting Facts Medium sized casino targeting Germany. Positives Website supports many languages. Negatives Maximum withdrawal limit also applies to progressive jackpot wins.
Casinos related to Winner Casino 6 8. Complaints about Winner Casino and related casinos 69 We have conducted extensive research on the web and as a result we have found following 69 complaints on Winner Casino or any brands that might be interconnected with it.
Regulator: Player was right. Black points: The player had a balance of more than AUD50, on his account.
He didn't play for a month and later, when he looked at it, his account was blocked. The customer support told him he had zero balance, but the player had a screenshot of his previous balance.
Casino failed to explain why they froze the player's account. No news from the player since. Read more on: askgamblers.
Read more. Stupid excuse or fraud. The player was accused of braking bonus rules. The player won with a bonus offer and claimed to had played according to the rules which he had read prior to playing.
Player provided evidence in the form of screenshots. No update since. Insufficient evidence from casino.
The player's funds disappeared. The player complained she had won RUB ,, then was inactive for a week and later on, she found out that her account was left empty.
The casino claimed there was no trace of this sum of money on her account and they didn't discover any unauthorized access to it either.
She kept asking for proofs, which the casino failed to provide but she did provide some screenshots of her account.
There was no statement from the casino about this issue and the resolution is unknown. Uncertain case, good regulator. The player won money using a special offer but their winning was gone the next day.
After logging in to their account on the following day, they discovered their whole winning was seized without any explanation from the casino.
We are unaware of any further actions in this case. The player asked for a refund of his deposit. But once he realized he needed that money in his hands, he requested a withdrawal.
The casino declined it and explained to him that in the order to do so, he needed to roll over the full amount of his deposit in a casino section.
In the meantime, the player was blocked from the poker section and complained that he wanted to fulfill the requirements by playing poker.
He was told that was impossible but he kept on pursuing his theory and he even proposed to pay the fees just so he could get his money back. The casino never responded to this complaint and it remained unresolved.
Delayed monthly payouts. The player won ZAR , and requested a withdrawal but the casino told him that he could withdraw only ZAR 50, per month.
He became frustrated that it would take six months for him to receive the whole amount of his winnings.
And since he was able to withdraw ZAR , in the past, it was surprising that the casino suddenly changed their rules.
Disputed amount: R, real money. The player's account was under further investigation. The player wanted to withdraw his winning, as he had done before, but his account was frozen for further verification by the management.
He provided the necessary documentation and was told the restrictions on his account were removed but he was still unable to login to his account.
No response from the casino, no more updates. Complicated and delayed withdrawal process. The player requested a withdrawal and the casino asked him to provide a document of his bank statement for verification.
As soon as the casino received it, they claimed that it was a wrong type and they needed to receive it via regular post, not the paperless system.
There is no further information on whether the player received his winnings or not. The complaint remained unresolved. The casino kept asking the player to send new copies of his ID and a notarized copy of his passport, which he had already provided them with.
They either claimed they didn't receive anything or were not replying at all. The player was unable to make a withdrawal. The casino support advised the player to use a different debit card for withdrawal, but this failed too.
Then the support advised him to use Skrill, but before making the withdrawal he needed to deposit first.
Player refused to do so and was afraid his deposit would be taken away. Disputed amount: R7, real money. Extremely long verification process.
The player complained that they made a deposit, sent documents for verification, requested a withdrawal but didn't receive anything. When they asked the casino what was the issue, they were asked to send their ID and a bank statement for verification.
The next day, their account was closed but the deposit was returned. The player wrote an email to the casino inquiring about the rest of their winning but didn't get an answer.
No reaction from the casino what so ever. They asked him to send them documents needed for the verification, but in the end, his account got blocked.
He complained about the unhelpful support team. No reaction from the casino and no further comments by the player are available.
The player's winnings disappeared. He had already had a similar issue with other casinos, which was rectified after he spoke to an operator. He tried to resolve the issue with this casino's support team but no error in the game was found.
He filed a complaint with the gaming authority in Antigua and Bermuda. Casino replied that after the verification they didn't find any issue with the game.
Player refused this. The player didn't check the bonus terms and conditions. There is no further information available. Black points: 3. The player's account was closed.
After he sent those to the casino, his account got verified and he was instructed to ask for a withdrawal. But when the player logged into his account, he found out that all of his funds were gone.
Later on, the casino blocked his account without any further explanation. Ever since then, there is no update available. Black points: 1. The player didn't fulfill the wagering requirements.
The player requested a withdrawal but the casino wouldn't let him withdraw his winnings. The casino is licensed and regulated by the Malta Gaming Authority license, which lends a degree of creditability to the casino.
Winner Casino uses a random number generator algorithm wherein the outcome of every spin of the reel or every roll of the dice is determined by the algorithm to ensure that it is truly random and not premeditated by the casino, to give the casino an upper hand in any manner.
Furthermore, Winner Casino is also protected by SSL encryption, this means that all the data and the transactions that happen on this website are encrypted and even in the unlikely case that someone is able to get their hands on your data, it will all be coded and unreadable to them.
The casino has also appointed the Independent Betting Adjudication Service IBAS as its Alternative Dispute Resolution ADR service.
This means that players can refer any dispute to the service for an unbiased resolution of their complaint.
Banking at Winner Casino is not just easy with plenty of banking options supported and multiple currencies recognized, but importantly it is also safe and secure.
Make deposits or request withdrawals from your desktop, or mobile at any time without any hassles. The casino offers the following secure payment options for its global user base:.
Withdrawing money is easy and can be completed in a few easy steps. All you need to do is simply go to the cashier section, input the amount you want to withdraw and proceed with your preferred withdrawal mode.
Please note that Withdrawals tend to take longer than deposits since withdrawals are generally subjected to additional security verification procedures such as the know your customer procedure.
Winner Casino is a great quality online casino which has struck the right balance between safe and fun, between secure and state of the art and between modern and classic.
Play a great collection of games and enjoy the most generous promotions at Winner Casino. Please note: This casino does not accept players from France.
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